Check the conditions of your reservation before the confirmation, but if you forget it, do not worry, we will send you shortly a confirmation e-mail with all the conditions for you to save it and check whenever you like.
Normally we have two kind of fares: Flexible and Non-Refundable, being also possible to find fares with special discounts and different conditions, in which case it will be properly indicated.
Flexible: When confirming the reservation, we will charge you as deposit 15% of the total price of the reservation. This deposit is non-refundable and the rest of the amount will be paid upon arrival. In case of not showing up the day of arrival, it will be considered as no-show and you will be charged the first night (discounting 15% of the deposit) and the rest of the reservation will be cancelled.
Non-refundable: discounted fare subject to a prepayment policy and 100% cancellation fee when making the reservation. There is no refund if cancelling or modifying the booking. At the Hostel, we cannot assess the reasons for the cancellation so there will be no exceptions to this policy…